Please take a moment to share your feedback. The survey should only take 5 minutes to complete
 
 
 
 
 
 
 
Pension Scheme Name
 
 
 
 
 
 
Why did you visit this website?
 
To check on my benefits
To model my retirement benefits using the planner
To make a request
Other: Please state below
 
 
 
 
How often do you expect to visit this website?
 
Rarely
Often
Only when I have a particular reason
 
 
 
 
 
 
 
What will you be seeking to do?
 
 
 
 
 
 
 
 
 
 
 
 
If you have registered to access your secure area of the website, how easy was the registration process?
 
Very easy
Easy
Somewhat easy
Difficult
Very difficult
 
 
 
 
How you think we can improve the registration process?
 
 
 
 
 
How easy is it to navigate this website and find the information you are looking for?
 
Very easy
Easy
Somewhat easy
Difficult
Very difficult
 
 
 
 
If you had difficulty, what could you not find easily?
 
 
 
 
 
 
 
 
How useful did you find this website?
 
Extremely useful
Useful
Somewhat useful
Not useful
 
 
 
 
What did you like about the website?
 
 
 
 
 
How could we improve the website to make it more useful?
 
 
 
 
 
How likely are you to tell someone to visit the site?
 
Very likely
Likely
Unlikely
Very unlikely
 
 
 
 
 
 
 

Thank you for completing this survey. You don’t have to tell us who you are. However, if you are looking for a response, please complete the personal details section below

 
 
Full name
 
 
 
Email address